• All our products are handmade to order in our West Yorkshire workshop.
    • Lead times vary for each product, this will be stated in each product description.
    • For Dining tables, we aim to manufacture them in 3-4 weeks. We will then book them for delivery which usually takes 2-3 working days from dispatch.
    • For wall shelves and hairpin leg console tables, our lead time is 1-2 weeks plus shipping.
    • For desks, coffee tables and breakfast bars our lead time is 2 weeks plus shipping.
    • All our parcels are shipped with a tracked service.
    • Almost all our items come in flatpack form but we have made them so they are really simple to put together. You may need a small screwdriver at hand.

      PLEASE NOTE: All our items are handmade to order so all our lead times are estimates only. We will always try our best to get them to you as soon as possible.

UK DELIVERY

  • Free Delivery to UK mainland orders.
  • * For the Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight and the Channel Islands please contact us as additional costs might apply.
  • Please allow an extra 1-3 working days delivery for the UK and up to 7 days delivery for Europe. If you are ordering from outside the UK, please leave a note with your telephone number so we can provide this to the courier company in case they need to contact you on the day of delivery.

INTERNATIONAL DELIVERY

All orders placed outside of the UK will have slightly longer lead times and a delivery charge. The delivery charge and lead time will be highlighted at checkout before you pay.

  • ** If you order something larger than we could send outside of the UK, we will sadly have to refund you as we aren't able to courier this at the moment.
  • Buyers are responsible for any customs and import taxes that may apply. We do not collect any customs fees when sending packages. All customs fees, taxes, tariffs, duties, etc. that may be incurred from receiving our product will be at the discretion of your country’s tax regulations and paid for by the buyer. The UK does not charge these fees, your country charges the fees and we have no control over these fees. By purchasing our products, you agree to pay these fees. If you fail to pay after your item is shipped, we will dedicate shipping fees from a refund.
  • We won’t be responsible for delays due to customs.

  • Packaging

    We carefully & securely package your order using 100% recyclable cardboard ready for delivery.

    Your order will be checked, scanned & collected by our couriers. This is when you will receive your dispatch notification.

  • Tracking

    Once your order has been dispatched, a courier will contact you to provide a delivery date and tracking number.

    To receive the maximum amount of tracking information, please ensure that you include your email and mobile number with your order.

  • Delivery

    The courier will also give you an estimated time of delivery and provide live tracking updates in most cases.

    You can track your parcel during delivery using the links through your dispatch email.

  • Returns in 3 easy steps:

    Although we're confident in all of our products, we understand that sometimes things can change, so if you wish to return a product you have 14 days to do so. Within this time, you must have contacted us before the return and are required to cover the return postage. Bespoke items are non-refundable.

  • Step 1: Contact us

    Please ensure you contact us prior to your return and we'll give you any information you need to complete your return with as much ease as possible. We'll need you to fill in our returns form here.


    This will need to be placed in the box to help us identify your return when it lands back with us.

  • Step 2: Re-package

    Please ensure that the return form is included in your package and ensure that all items are packaged well to make sure you won’t be charged any extra repair fees. These are outlined in our returns policy.

    Ideally please re-use our packaging where possible as this helps to limit unnecessary waste.

  • Step 3: Send It Back

    Once the parcel is all packed up and ready to go, just send it back to our workshop. Return costs are covered by the customer.

    We advise using a parcel comparison company such as Parcel2go or for large-heavy parcels Transglobal Express.

    Choose the link below to book your Return...

    Parcel2go or Transglobal Express